Privacy and service requests

Mashfix website privacy notice.

This notice explains the information collected through Mashfix’s website forms and repair assistant, and how that information supports a service request.

Information submitted through the website

When you request a quote, appointment, onsite visit or repair intake, the form may ask for your name, email address, phone number, city, ZIP code or service address, preferred Mashfix location, device type, device brand, problem description and requested date.

How the information is used

The submitted details are placed in Mashfix’s service system so the request can be routed to the selected branch or onsite service, reviewed by the team and answered by phone or email. The information may also be used to prepare for intake, document the reported symptoms and maintain ordinary service and business records.

Do not submit passwords or sensitive account information

Website forms are not designed for passwords, PINs, payment-card numbers, recovery keys, authentication codes, government identification numbers or other sensitive account information. If a repair later requires account access, arrange the appropriate method directly with the Mashfix team.

Website and service providers

Mashfix uses website hosting and operational service providers to receive and process submitted requests. Information may pass through those systems as needed to operate the website and service dashboard.

Questions about a submitted request

To ask about information submitted through mashfix.com, email support@mashfix.com or call 682-812-5256.

Last updated: August 17, 2026.