Tell us the symptoms
Describe what changed, what you already tried and whether important files exist anywhere else.
McKinney · Repair & scheduled onsite support
McKinney customers can plan computer, laptop and storage diagnostics at Mashfix Irving or request scheduled support for technology that needs to stay at home or work.

For computer setup, printers, Wi-Fi or several connected devices in McKinney, request a scheduled visit. Include your address and what needs help so Mashfix can confirm availability before you move equipment.
One destination
Discuss the drop-off and collection plan with Irving before traveling. A quote request does not reserve a part or guarantee completion during your visit.
Priority services
If the device has both a hardware fault and files that are not backed up, tell Mashfix about the files first.
Screen, hinge, keyboard, battery, charging and startup problems, with model matching before parts are ordered.
View service details →02Power, display, Windows, storage, memory and performance diagnostics with a quote before approved repair.
View service details →03Start here for important files on an inaccessible hard drive, SSD, NVMe drive, USB device or computer that will not boot.
View service details →Professional service
Call with the exact model and explain whether the computer has no power, cannot find its storage, or reaches Windows and then fails. These are different diagnostic starting points. If a screen or battery may need replacement, photographs of the model label help the team review compatibility before you travel from McKinney.
For documents, family photos or business files without a backup, identify the important data before ordinary repair begins. Irving can receive the device for evaluation and explain whether repair, recovery or replacement storage is the practical route. Timing is confirmed after diagnosis and any parts check.
Describe what changed, what you already tried and whether important files exist anywhere else.
Bring the device and charger. Call before carrying large peripherals or equipment that may not be needed.
Mashfix explains the diagnosis, service options, pricing, timing and data risk before approved work.
Power the device off. Avoid formatting, repair utilities, opening the drive or repeated startup attempts. Continued testing can make some recoveries more difficult.
Plan your Irving visit
This request identifies you as a McKinney customer and selects the Mashfix Irving location. Mashfix will follow up about the correct service path and any appointment details. Do not include passwords or other sensitive information.
Before you visit
Visit Mashfix Irving at 4324 N Belt Line Rd, Suite C103, Irving, TX 75038. The branch phone is 682-274-0166, and the posted hours are Mon–Fri 9 AM–7 PM; Sat–Sun 10 AM–6 PM.
No. This is a service-area page that directs McKinney customers to the actual Mashfix Irving storefront. The address, branch phone and directions on this page all point to Irving.
Walk-ins are welcome at the Irving location. Calling first is useful for model-specific parts, eligible Apple repairs, large desktop systems or a device containing important files. A request form does not confirm an appointment until Mashfix follows up.
Yes. Send your McKinney address or ZIP code, equipment and symptoms for a scheduled home or business visit. Mashfix confirms coverage, availability and the work before an appointment. Hardware disassembly, board repair and advanced data recovery may need a repair-location visit.
If the device contains irreplaceable files and the drive clicks, disappears, was dropped or is not detected, stop using it and begin with a recovery evaluation. If the data is safely backed up, ordinary repair diagnostics may be the appropriate first step.
The brand is not enough to confirm the panel. Send the full model and describe touch support, resolution and any visible damage. Mashfix confirms the compatible part and repair scope before giving a parts-based recommendation.