01Diagnose before replacing
A slow workstation may have a storage, memory, software or cooling problem. We review the symptoms, relevant hardware and recent changes before recommending parts. For intermittent faults, describe what the employee was doing when the issue occurred and whether the same task works on another machine.
02Coordinate the repair around your office
We discuss important files, required applications, parts availability and the expected repair path with your contact. Straightforward troubleshooting may suit a visit; disassembly and extended testing may need the repair bench. After approved work, we check the affected function and explain any remaining issue or recommended next step.