Roanoke · We come to you

Onsite computer repair in Roanoke.

Plan onsite computer support for your Roanoke home or business. A laptop, dock and connected screens can be assessed together, with the service address and work confirmed before an appointment.

Request home service →Request business IT

Call 945-335-7894 ↗

A+ certified technicians · One-time visits · Clear approval before paid work

Computer support technician checking a laptop docking station and office connections

Support where your technology works.

At home

Make the laptop work at your desk.

A laptop may work on its own but fail to charge, display or print through a home-office dock. Include the dock and power-adapter models so the request covers the setup you actually use.

Plan a home visit →Patient technology help for seniors

At work

Coordinate support for flexible workstations.

For desks shared by different laptops or users, explain which combinations work and which fail. We can review the supported connections and coordinate permitted changes with your office’s IT contact.

Plan an office visit →One-time support & monthly Business Care

Plan the right visit

Prepare a Roanoke desk-support request

List the laptop, dock, charger and external display models.
Note whether the issue follows one laptop or stays at one desk.
Identify employer-managed equipment and arrange authorization before changes.

Service area: Roanoke. Include your full address so we can confirm the visit.

Roanoke service request

Tell us what your office needs.

Share the address, equipment and problem. We’ll contact you to confirm the visit and quote. Keep passwords and sensitive records out of this form.

Call 945-335-7894 to discuss the issue.

NameEmailContact numberCompany nameYour role OptionalNumber of work computersBusiness support neededPlan interestWho handles your IT today?Where should we provide service?Full service addressService neededMain device typeMain device brandTell us about your office and support needsPlease do not include passwords or other sensitive information.Preferred consultation or service date OptionalPreferred arrival window OptionalDallas–Fort Worth time. This is a request; Mashfix will contact you to confirm a time and technician.

Repair terms

30-day limited warranty on covered repairs for all brands. Liquid-damage repairs excluded.

I agree to the Warranty & Repair Terms. Privacy noticeLiquid or corrosion exposure?

Service text messages — optional

Mashfix Computer Repair Services is operated by NEPFOSYS LLC, doing business as Mashfix.

I agree to receive service-related text and picture messages from Mashfix Computer Repair Services only at the mobile number I provided, including repair updates, estimate questions, appointment coordination and ready-for-pickup notices. Message frequency varies. Message and data rates may apply. Reply STOP to opt out or HELP for help. Consent is optional and is not a condition of purchase or service. SMS terms · Privacy notice

Leave this unchecked if you prefer phone or email updates. This choice does not authorize promotional texts.

Your request is sent directly to Mashfix’s service system so the team can respond. Review the privacy notice.

Before we visit

Roanoke service questions

Can you change settings on a work laptop during a Roanoke home visit?

Only with appropriate authorization. Employer-managed security, software and accounts may need your IT department’s involvement. Tell us the ownership and restrictions before booking; we can discuss the physical setup without assuming permission to change managed settings.

Can you visit my home or business in Roanoke?

Yes. Request scheduled support at your Roanoke address. Include the equipment, symptoms and access details. Mashfix confirms the appointment, service scope and any visit charges before booking; the online request does not reserve a time.

Which repairs need a workshop?

Computer setup, printer connections and everyday Wi-Fi troubleshooting can often be assessed where the equipment is used. Internal hardware work, microsoldering, liquid-damage treatment and advanced data recovery may need specialist bench equipment. We explain the repair route before moving a device or starting additional work.

Where should Roanoke customers bring repairs that need the bench?

Use Mashfix Euless at 1001 W Euless Blvd, Suite 417, Euless, TX 76040. Call 945-335-7894 before traveling with equipment or model-specific repair needs. The service areas listed on this page do not represent additional storefronts.

Do I need a monthly plan for office support?

No. Request a one-time business visit, or discuss optional monthly Business Care. We confirm supported equipment, access, scope and fees before work. Your existing IT provider or authorized business contact must approve changes to systems they manage.

Support across the Fort Worth area.

Westlake & Trophy Club ↗Keller ↗Southlake ↗All Fort Worth cities & areas →All DFW service areas →