Tell us the symptoms
Describe what changed, what you already tried and whether important files exist anywhere else.
University Park · Repair & scheduled onsite support
University Park customers can use Mashfix Dallas for laptop, computer and data-recovery diagnostics, or request scheduled support for home and office technology.

For computer setup, printers, Wi-Fi or several connected devices in University Park, request a scheduled visit. Include your address and what needs help so Mashfix can confirm availability before you move equipment.
One destination
Bring the normal charger and note any recent updates, damage or repairs. For institution-owned equipment, obtain the required repair authorization first.
Priority services
If the device has both a hardware fault and files that are not backed up, tell Mashfix about the files first.
Screen, hinge, keyboard, battery, charging and startup problems, with model matching before parts are ordered.
View service details →02Start here for important files on an inaccessible hard drive, SSD, NVMe drive, USB device or computer that will not boot.
View service details →03Request an onsite visit for computer setup, printers, Wi-Fi and equipment that needs to be tested in its normal environment.
View service details →Professional service
When a laptop used for school or work stops starting, identify the essential documents and whether they are also saved elsewhere. A screen or charging repair may leave storage unaffected, but a startup fault can require a different data decision. Explain the symptoms before attempting a reset.
The Dallas location on West Illinois Avenue is the physical repair route for University Park customers. Call with the full model and any timing constraints. If several devices, a printer or the home connection are involved, submit an onsite request so the complete setup can be reviewed.
Describe what changed, what you already tried and whether important files exist anywhere else.
Bring the device and charger. Call before carrying large peripherals or equipment that may not be needed.
Mashfix explains the diagnosis, service options, pricing, timing and data risk before approved work.
Power the device off. Avoid formatting, repair utilities, opening the drive or repeated startup attempts. Continued testing can make some recoveries more difficult.
Plan your Dallas visit
This request identifies you as a University Park customer and selects the Mashfix Dallas location. Mashfix will follow up about the correct service path and any appointment details. Do not include passwords or other sensitive information.
Before you visit
Visit Mashfix Dallas at 4323 W Illinois Ave, Suite 104, Dallas, TX 75211. The branch phone is 682-235-7712, and the posted hours are 10 AM–10 PM, 7 days a week.
No. This is a service-area page that directs University Park customers to the actual Mashfix Dallas storefront. The address, branch phone and directions on this page all point to Dallas.
Walk-ins are welcome at the Dallas location. Calling first is useful for model-specific parts, eligible Apple repairs, large desktop systems or a device containing important files. A request form does not confirm an appointment until Mashfix follows up.
Yes. Send your University Park address or ZIP code, equipment and symptoms for a scheduled home or business visit. Mashfix confirms coverage, availability and the work before an appointment. Hardware disassembly, board repair and advanced data recovery may need a repair-location visit.
If the device contains irreplaceable files and the drive clicks, disappears, was dropped or is not detected, stop using it and begin with a recovery evaluation. If the data is safely backed up, ordinary repair diagnostics may be the appropriate first step.
That depends on the fault and approved work. Tell Mashfix which files matter and whether a backup exists before testing. Any operating-system or storage work should follow the agreed data-preservation plan.